Symptoms
After installing Windows XP Service Pack 3 (SP3), my Plustek OpticBook 3600 stopped working.
Detailed description
On restarting my PC, and while the system tray is being populated, an error windows pops up with the message:
“AM32 Plus was unable to find some components of the software”
…with a suggestion to resinstall the scanner software (which I tried without it resolving the software)